NGDC / EGYSELECT
Website Repair & Recovery in Egypt
Website down? Start with the cause.
A page that will not load, a failed update, a broken checkout or a suspected compromise: describe what happened and when it started. You do not need to know the technical cause before contacting us.
Diagnosis before changes
We review the situation, identify the affected area and discuss the repair scope and cost before implementation. Inspection and hosting access depend on the case. Do not send credentials or secrets through the request form or WhatsApp.
Information that helps us begin
- The website URL and affected page or feature.
- The error message, without passwords or customer data.
- When it started and any recent update or migration.
- Whether the issue is continuous or intermittent.
Recover the service, then address the cause
Urgent repair, security cleanup and performance work have different scopes. We identify what is appropriate after reviewing the case. Completion time depends on the cause and required access, not a fixed promise before diagnosis.
Before you start
Can you support a WordPress site built by another company?
We review existing websites, including sites we did not build. The request may cover WordPress errors, content entry and updates, or theme and plugin issues. Required access, permissions and licences are agreed before changes.
Can you restore an older website backup?
Recovery depends on a usable copy of the files and database and its compatibility with the website. Tell us the backup date and when the site last worked correctly. We review the impact on newer orders and content before agreeing a recovery plan; a backup alone does not guarantee complete recovery.
